Proud member of the Barrhead Travel Group

For nearly 50 years, Barrhead Travel has been helping people to plan their perfect trips. We’re the experts – the UK’s leading independent British travel agents, with an array of awards to our name. We’re dedicated to providing you with the best prices, impartial advice and the widest variety of holidays, combined with top-notch customer service.

Barrhead Travel Service Ltd is an Appointed Representative of Rock Insurance Services Limited which is authorised and regulated by the Financial Conduct Authority [FCA]. All the flight-inclusive holidays are protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is conditions for further information or for more information about financial protection and the ATOL, please contact Vaycay Luxury Travel today.

All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk

ABTA

Book with Confidence. We are a Member of ABTA which means you have the benefit of ABTA’s assistance and Code of Conduct. All the package and Flight-Plus holidays we sell are covered by a scheme protecting your money if the supplier fails. Other services such as hotels or flights on their own may not be protected and you should ask us what protection is available. The Barrhead Travel ABTA number is 13759.

We also offer ABTA’s scheme for the resolution of disputes which is approved by the Chartered Trading Standards Institute. If we can’t resolve your complaint, go to www.abta.com to use ABTA’s simple procedure and to find further information on the code and ABTA’s assistance in resolving disputes.

If you have a complaint, you have access to Alternative Dispute Resolution(ADR) and Online Dispute Resolution (ODR) for online sales. You can also contact us on help@vaycayholidays.com.

You can also access the European Commission online dispute resolution (ODR) platform at http://ec.europa.eu/consumers/odr/. This ODR platform is a means of registering your complaint; it will not determine how your complaint should be resolved.